Welcome to myZEFER™ Support

myZEFER™ is free and you can set up as many Organizations, Facilities and add as many assets as you want. It’s like an all you can eat buffet!

Think about it like this:  Bob manages ACME Car Parts which is headquartered in Taylorsville, CA. They have 35 retail stores in the US and Canada. In this case, the Organization would be ACME Car Parts. He would then add 35 unique Facilities and each would have their own Assets assigned to that location.

YES! Many users start by adding Organizations associated with their work but want to add assets to another Organization for their home. Just go to Manage My Organizations page and then Add New Organization.

There is no limit as to how many Facilities that can be added to an Organization in myZEFER™.

No. Each asset is assigned to a specific facility. You could add the same asset to multiple facilities, but each would show up on the Comprehensive Summary Report as a separate asset.

For now, there is no limit to the number of documents that a user can upload to a single asset.

Currently, myZEFER™ supports 2 categories of uploads: Pictures and PDFs. You can simply drag and drop your file into the appropriate box and it will attach to that Asset. Our users attach Receipts, Work Orders, Test and Balance Reports, Submittal Data, and Operation and Maintenance Manuals to their Assets.

No, you can invite and share a Facility with as many users as needed.

You bet! The information that you upload is your information, we just store it on your behalf. We make it easy to download your information. Reports are available in Excel, PDF or Word formats, and can be downloaded through the Report Function. The user is responsible for all information uploaded to the application and must be legally able to copy and upload that information. See our Privacy Policy for additional information.